Terms & Conditions

By shopping, accessing or using the website, you are acknowledging that you have read and agree to be bound by these Terms and Conditions and our Privacy Policy.

Prices

ProjectSticky.com reserves the right to change prices for products displayed on our online site at any time. The price payable for the goods shall be the price applicable on the date the goods are confirmed as ordered.

Currency & Payment Methods

By default all prices are shown in Australian dollars. You can switch to view all prices in the following currencies using the buttons on the top of the site: US Dollar, Euros, and Pound Sterling. ProjectSticky.com currently accepts payment via PayPal only. If you don't have a PayPal account yet you will have the option to quickly create one using credit card payment (Visa or Mastercard).

Order Processing

Goods are sent when the total order amount has been transferred successfully. Placing your order means you are engaged in a contract and that you unconditionally accept the prices and descriptions of the items you have ordered.

Deliveries & Shipping

All parcels are shipped using Australia Post. Postage is calculated depending on the weight and size of your order and include a small handling fee.

Please view the shipping page for more information.

Free Shipping

There is no shipping charge on orders over $100 AUD that are shipped to an Australian address.

Shipping Insurance

ProjectSticky.com warrants that all items are dispatched in brand new condition and cannot accept liability for goods damaged in transit. Insurance for items in transit is not included unless specifically agreed and quoted in writing with us before purchasing.

Online Exchange & Returns

You may exchange or return any item excluding sale items at your own postage cost. If you would like to return/exchange an item please email us (shop@projectsticky.com) within 7 days of receiving your purchase. You will be sent an email containing instructions on returning the item. The item must be sent back within 10 days to be eligible for a refund. Any items returned after the 10 days will receive a credit which is redeemable for a 3 month period. In the event of an exchange you are required to enclose a prepaid self addressed post bag so that we can return the item to you. We strongly recommend you use a registered mail so you can track the postage. ProjectSticky.com will not be held responsible for any packages returned that have not been received on our end if no tracking system was used.

All items returned will undergo a quality control check to ensure the product has not been used and that the tags are still in place. ProjectSticky.com will not accept your return/exchange if we consider the item(s) used. For approved returned items a refund will be processed within 7 days. The refund does not include any shipping cost.

Faulty Products

In the event that you receive a faulty ProjectSticky.com product, notification must be given within 3 days of receiving the item, and return of the product must be received within 10 days. Please email us (shop@projectsticky.com) to notify us. You will be sent an email containing a Returns Authorisation Number and instructions on returning the faulty item. A refund or exchange will be made on receipt of the item. A faulty product does not include damage incurred by the purchaser in failing to maintain and care for the product properly.

Conditions of Gift Certificates

Certificates can be redeemed for merchandise from the ProjectSticky.com online store only and not for cash. Gift certificates are valid for 12 months from date of issue. No change or credit will be given: any remaining balance on the card can only be used in whole or part against future purchases. Gift Certificates are currently only available in Australian Dollar.

You as a Customer

If you register on our website to be a ProjectSticky.com customer you are guaranteeing that you will provide accurate information at the time of registration and update any information with us when it changes. You may agree to accept responsibility for all activities that occur under your account, username and password.

If you forget your password use the "Forgot your password?" page. We will then email a new password to you within a couple of minutes.

If you notice any unauthorised activity on your account, we ask that you notify us immediately. If these Terms and Conditions are violated, ProjectSticky.com reserve the rights to terminate accounts or refuse service without prior notice.

Intellectual Property

The product information or any other material provided on our website is the property of ProjectSticky.com (ABN 64 316 414 603). Any content, Logos, Trademarks and images of the Website can not be used, copied or reproduced for any purpose without prior written consent of ProjectSticky.com.

Indemnity

You agree to indemnify and hold us harmless for any damage or costs, including any legal fees, as a result of any third party action, claim or demand resulting from your use of the website.

Product Descriptions

ProjectSticky.com attempt to be as accurate as possible. However, we do not warrant that product descriptions, prices, photographs or other content of this site or our catalog is accurate, complete, reliable, current, or error-free. ProjectSticky.com is not responsible for typographical errors or manufacturer changes to products. All product descriptions, case assortments, variations, prices and ship dates are subject to change and availability without notice. We reserve the right to refuse any sale. If a product offered by ProjectSticky.com itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of Warranties and Limitation of Liability

ProjectSticky.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. Your expressly agree that your use of this site is at your sole risk.

To the full extend permissible by applicable law, ProjectSticky.com disclaims all warranties, express or implied. ProjectSticky.com does not warrant that this site, its servers, or e-mail sent from us are free of viruses or other harmful components. ProjectSticky.com will not be liable for any damages of any kind arising from the user of this site, including, but not limited to direct, indirect, incidential, punitive, and consequential damages.

External Links

We may provide links for you to access at your discretion to third party websites in order to provide valuable information. You agree that we are not responsible or liable for privacy practices of such websites.

If you have any questions regarding these Terms and Conditions, please email us at shop@projectsticky.com.